The whole user experience is generally quite frustrating and you can see everyone around you thinking the same thing, yet we all walk around picking up clothes and spending money (lots of it at that) amongst this terrible customer interface, why? I’m not sure. Maybe you feel like you’ve invested lots of effort and time into finding something and you’d get lost trying to put it back anyway so you might as well buy it? I have no idea, everything about these two physical stores shouldn’t work but yet they do.
Look out for savings and income at the Hollister Outlet, in simple fact there are separates at the again of every single store where decrease hollister outlet priced products are stored.